We hold in stock hundreds of thousands of dispensing products including dispensing machines, valves, barrels, cartridges, nozzles, tips, mixers and fittings. All parts that are listed on this website as in stock, get shipped within 24 hours. If standard post is selected, items are not tracked and delivery times can vary. If DHL is selected, items are sent when available by a tracked and fast service. We email the tracking code the same day items are shipped.
If parts are required urgently, please contact us first to confirm they are stock items. Most components, applicator guns, dispensers and accessories are held in stock but we are happy to confirm quickest options from us to you for urgent requirements.
Buyers outside of the UK are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, and other fees required by their country for importing consumer goods.
Consumable items such as barrels, tips, nozzles & cartridges can be made available for collection from our Milton Keynes warehouse. Please contact us before setting off to ensure we can have them packed in time and we can confirm box size, weight, etc. For all non-account customers, all orders must be paid for in advance before collection. Account customers can order from this website using a purchase order number. We are VAT registered and all customers receive a VAT invoice with their goods.
Product pages list the lead times. Most items are held in stock. Other items show a lead time as they might be made to order. Parts ordered with a lead time are sent at the earliest opportunity.
If an item goes on back order we will ship you the part of your order that is in stock. When the item becomes available we will ship you the rest of your order. You will not be charged any additional shipping and handling for the second shipment.
We use the following carriers to deliver our orders:
DHL, Royal Mail, UPS, FedEx, TNT
If a tracking number is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class mail (if selected at checkout) will not have tracking numbers.
The rate charged for the shipping of your order is based on the weight of the products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have an opportunity to not place your order if you decide.
You are as a buyer are responsible for any VAT, tariff, duty, taxes, handling fees, customs clearance charges, and other fees required by your country for importing consumer goods. We do not collect this beforehand, and cannot give you an estimate of the cost – charges vary around the world.
We advise that you check your country’s rules on imports so there are no surprise charges when clearing your package through customs. Please verify the customs, duties charges, and procedures in your country before placing your order.
If customs fees and charges are refused at the time of delivery, your order will be returned and you will not receive a refund for shipment costs.