Privacy

This privacy statement discloses the privacy practices for Adhesive Dispensing Limited.

This web site agrees to notify you of:

• What personally identifiable information of yours or third party personally identification is collected from you through the web site
• The organisation collecting the information
• How the information is used
• With whom the information may be shared
• What choices are available to you regarding collection, use and distribution of the information
• The kind of security procedures that are in place to protect the loss, misuse or alteration of information under Adhesive Dispensing Ltd's control
• How you can correct any inaccuracies in the information.

If you feel that we are not abiding by our posted privacy policy, you should contact:

The Managing Director
Adhesive Dispensing Ltd
Willow House
20 Craigmore Avenue
Milton Keynes
Bucks
MK3 6HD

Tel: 0845 652 0058
Fax: 0845 652 0059
Email: info@adhesivedispensers.co.uk

Information Collection and Use

Adhesive Dispensing Ltd is the sole owner of the information collected on this site.  We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement.  Adhesive Dispensing Ltd collects information from our users at different points on our website.  Any financial information collected for telephone order payment is securely destroyed once used to process a payment.  We do not store any credit card information in our files nor on our computer systems.

Online Ordering

We request information from the user on our order form.  Here a user must provide contact information (like name and shipping address).  Any financial information (such as credit card number, expiration date) is processed via encrypted secure Romancart servers.  We do not hold any credit card information from our website.  If we have trouble processing an order, only basic contact information is available to us to get in touch with the user.

We use Romancart (as used by 12000 online stores) for secure online transactions. You are protected by SSL (Secure Socket Layer) secure servers, and a Thawte Digital I.D.

The SSL server protects any data sent to it from your browser. It is fully capable of using either 40 bit or 128 bit key. The key size of your browser determines which is used. By default, most Web browsers use 40 bit keys, as this is the current export limit imposed by the US government. If you use a 128 bit key browser our secure server will be able to use the higher level encryption as well.

In addition, the Romancart secure server we use has a unique Digital ID to verify its authenticity. A Digital ID is much like a notary's seal and signature on a paper document. In other words, the Digital ID (sometimes called a Certificate) is used to certify that people using SSL and other public key encryption are who they claim to be. Web browsers are designed to refuse to communicate using SSL with a Web server that does not have a valid Digital ID. Digital IDs/Certificates are obtained from a Certificate Authority (CA). The CA currently used by Romancart (our secure online transaction provider) is Thawte, and the certificate is issued to Romancart protecting all of our online business activities.

Cookies

A cookie is a piece of data stored on the user's hard drive containing information about the browsing session. Usage of a cookie is in no way linked to any personally identifiable information while on our site. The cookie simply terminates after a period of time. For instance, by setting a cookie on our site, the user would not have to re-enter any shopping cart information, thereby saving time. If a user rejects the cookie, they may still use our site although shopping cart functionality will be unavailable.

Log Files

We use IP addresses to analyse trends, administer the site, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Sharing

We do not share aggregated demographic information with any partners and advertisers to ensure your information is not linked to any personal information that can identify any individual person.

We use a leading credit card merchant to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.

Links

This web site may contain links to other sites but these sites are within our own control. Any external links to sites outside our own control please be aware that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.

Security

This website takes every precaution to protect our users' information. When users submit sensitive information via the website, your information is protected both online and off-line.

When our order form asks users to enter sensitive information (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just 'surfing'.

While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information.

We also do everything in our power to protect user-information off-line.  All of our users information is restricted in our offices.  Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Information that is written down or recorded for the purposes of credit card purchases is destroyed by us and not disposed of externally.

Correction/Updating Personal Information

If a user's personally identifiable information changes (such as your post code), or if a user no longer desires our service, the user can contact us and we will correct, update or remove that user's personal data provided to us. We do not operated mass mailing, emails or unsolicited phone calls without a companies agreement or approval.

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